Legal
Privacy Policy
Last updated: September 2026
1. What we collect
GlanceMenu is operated by Walter Vargas-Pena, a sole proprietor based in New York. Account info (name, email, phone, venue), event data you enter, guest dietary notes, and basic usage data (log-in times, pages visited). Payment info is handled by Stripe — we never see your card number.
2. Event-planning customers and their guests
If a venue plans your event with GlanceMenu, you don't need an account or the app. The venue's manager enters your name and contact details (email, and phone if they add it) and creates a private planning link (portal.glancemenu.com/event/…). Through that link you give the venue what it asks for: menu selections, signature drinks, your guest list (guest names, age group, table, meal choice, dietary needs and notes), floor plan, bridal party, service providers and notes. We also record when the link was last opened. The link reaches you in one of two ways: we email it from info@glancemenu.com through Amazon SES, or the manager shares it themselves from their own phone (Messages, WhatsApp and so on), in which case GlanceMenu sends nothing. We use this information only to plan your event with the venue.
3. How we use it
To run the service: load your events, route orders to the kitchen, flag allergies, bill your subscription. We also use aggregated usage data to improve performance and fix bugs.
4. Who we share it with
Staff and clients you invite. Service providers (Stripe for billing, AWS for hosting, and Amazon SES to email event-planning links). Legal authorities when required. We don't sell personal data.
5. How we protect it
Data is encrypted in transit and at rest on AWS. We follow industry standard security practices and review our setup regularly. If something goes wrong, we'll tell affected users promptly.
6. How long we keep it
A planning link stops working 30 days after it's created, or on the event date if that's sooner, and a daily scheduled job then revokes it. Revoking the link does not delete the event plan: the plan and everything entered through the link stay in the venue's account so the venue can run the event. We don't delete event plans automatically after a set period; they are kept until the venue, or the customer, asks us to delete them. Deleting a manager account in the app removes that person's sign-in, not the venue's events; email privacy@glancemenu.com to have those deleted.
7. Your rights
You can access, update, export, or delete your data any time from the web portal. For event and guest data, the venue is the controller and we process it on the venue's behalf. If you're a venue's customer or guest, you don't need an account to use these rights: ask the venue, or email privacy@glancemenu.com directly. We'll verify the request, for example against the email address on the event, and then give you a copy or delete the data. For help, email privacy@glancemenu.com.
8. Contact
Questions about this policy? Email privacy@glancemenu.com.